Privacy Policy
Your Data & Security1. Introduction
At The Jewel of Otley ("we", "us", "our"), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or dine at our restaurant.
2. Information We Collect
We may collect and process the following data about you:
- Reservation Data: Name, phone number, email address, and dietary requirements provided when booking a table.
- Communication Data: Information you provide when contacting us via email or phone.
- Technical Data: IP address, browser type, and usage data collected via cookies to improve our website experience.
3. How We Use Your Data
We use your information for the following purposes:
- To manage your table reservations and private dining enquiries.
- To contact you regarding changes to your booking.
- To improve our website and customer service.
- To send you marketing communications (only if you have explicitly opted-in).
4. Cookies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can choose to disable cookies through your browser settings.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to employees and partners who have a business need to know.
6. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
The Jewel of Otley
1 Bridge Street, Otley, LS21 1BQ
Email: info@thejewelotley.co.uk
